Cancellation Policy

We understand that sometimes plans change. Please review our cancellation policy below.

Orders can be cancelled before they are dispatched.

If you wish to cancel your order, please contact us as soon as possible by emailing: info@bokkl.com

Please include your order number in your cancellation request.

Once an order has been dispatched, it cannot be cancelled.

In such cases, the order will need to be handled as a return in accordance with our Returns & Refunds Policy.

If your cancellation request is approved before dispatch, a full refund will be processed.
Refunds will be issued to the original payment method used at checkout.
Refunds are typically processed within 7–10 business days, depending on your payment provider.

Certain orders may not be eligible for cancellation due to:

Any such exclusions will be clearly mentioned on the product page where applicable.

For cancellation requests or related enquiries, please email: info@bokkl.com

Cancellation requests are processed during business hours only.
Bokkl reserves the right to refuse cancellation requests that are received after the order has been dispatched.

This policy is subject to change without prior notice.

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